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eir transforms L&D to respond to business change

eir offers communications solutions for consumers and businesses of all sizes. Employing over 6000 people, mainly in Dublin, it helps these businesses control costs, improve business agility and to use IT to achieve strategic advantage.

"Nearly counter intuitive to what a vendor should do, they are helping us to become self-sufficient in a way that enables my team to provide extremely bespoke learning to our units and organisation as a whole."

– Gary Reville,
Senior Manager, L&D

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Business challenge

eir has undergone major, repeated transformation over the last few years. From a state-owned monopoly to a wholly privately held company, they have faced challenging regulatory scrutiny to ensure fairness in the provision of their services.

From complex re-organisation, to a focus on the new skills to take the new business forward, eir’s L&D team also faced challenges. They needed to re-focus their learning service to respond quickly to the changes and ensure the new skills were supported.

Are you facing this challenge?

Talk to us today about how we can help.

How Logicearth helped

Through a 7-year partnership, Logicearth has worked with eir L&D team and other business units to help create a modern learning function that is high impact and efficient at responding to the learning needs of the business.

Logicearth have helped eir to address their business transformation - from supporting mobile workers, to creating high quality compliance learning resources, to the provision of world-class digital content for career development.

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Products and services provided

learnngCloud LMS

Skillsoft Desktop, Business Skills and IT Pro digital content libraries

Design and development of digital learning resources to support compliance and regulatory training – Code of Practice, Information Security and Data Protection

Support for new HR/L&D strategy to move from instructor-led training only

LMS rollout, staff engagement and communications strategy

In-house training for L&D to develop their own content

eir has undergone major, repeated transformation over the last few years. From a state-owned monopoly to a wholly privately held company, they have faced challenging regulatory scrutiny to ensure fairness in the provision of their services.

From complex re-organisation, to a focus on the new skills to take the new business forward, eir’s L&D team also faced challenges. They needed to re-focus their learning service to respond quickly to the changes and ensure the new skills were supported.

Highlights and key metrics

7 years supporting eir Business since 2010 with major transformation

6,000+ staff supported, with hundreds of hours of learning completed.

More transparent and accessible compliance training, easier reporting to the regulator

Time-to-competence reduction via clearly defined career paths supported by Skillsoft content

More efficient organisation and better follow-up support for ILT.

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About Daniel Voss

Hi, I'm a Digital Designer, I'm dedicated to creativity and visual communication and thrive on exploring desirable design solutions. I'm a former GB & NI swimmer and enjoy HIIT workouts, football and surfing locally and globally.